Terms and Conditions
Welcome to Zahra Online Beauty Lounge. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.
Services Offered
Zahra Online Beauty Lounge provides online salon services including hair styling advice, nail care consultations, skincare consultations, makeup application guidance, beauty product retail, and virtual tutorials related to beauty.
Use of Website and Services
You agree to use our website and services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. You must not:
- Use our website in any way that is unlawful, illegal, fraudulent, or harmful.
- Collect or harvest any personally identifiable information from our website.
- Attempt to interfere with the proper functioning of our website.
- Misrepresent your identity or affiliation with any person or entity.
Product Information and Pricing
We strive to provide accurate product information and pricing on our website. However, errors may occur. We reserve the right to correct any errors in product information or pricing and to change or update information at any time without prior notice. In the event of a pricing error, we reserve the right to refuse or cancel any orders placed for that product at the incorrect price.
Order Acceptance and Payment
Your order constitutes an offer to purchase the products or services listed in your order. All orders are subject to acceptance by us. We may choose not to accept your order for any reason, including but not limited to:
- The product being out of stock.
- A pricing error.
- Suspicion of fraudulent activity.
Payment must be received in full before your order is processed and shipped. We accept various forms of payment as indicated on our website.
Shipping and Delivery
We will make every effort to ship your order within the timeframe specified on our website. However, we are not responsible for delays in shipping caused by events beyond our control, such as weather conditions or carrier delays.
Returns and Refunds
Our return and refund policy is outlined separately on our website. Please refer to that policy for details on how to return a product and receive a refund.
Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Zahra Online Beauty Lounge or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.
Disclaimer of Warranties
Our website and services are provided "as is" and "as available" without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be uninterrupted or error-free, or that defects will be corrected.
Limitation of Liability
To the fullest extent permitted by applicable law, Zahra Online Beauty Lounge shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or services, even if we have been advised of the possibility of such damages.
Indemnification
You agree to indemnify and hold Zahra Online Beauty Lounge harmless from any and all claims, damages, losses, liabilities, costs, and expenses (including attorneys' fees) arising out of or in connection with your use of our website or services, your violation of these Terms and Conditions, or your violation of any rights of another person or entity.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of laws principles.
Dispute Resolution
Any dispute arising out of or in connection with these Terms and Conditions shall be resolved through good faith negotiations between the parties. If the parties are unable to resolve the dispute through negotiation, the dispute shall be submitted to binding arbitration in Dubai, United Arab Emirates, in accordance with the rules of the Dubai International Arbitration Centre.
Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time without prior notice. Your continued use of our website and services after any such changes constitutes your acceptance of the revised Terms and Conditions.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Zahra Online Beauty Lounge 27 Al Wasl Road, Villa 15, Dubai, Dubai, 11223 AE