**Privacy Policy for Zahra Online Beauty Lounge**
Zahra Online Beauty Lounge ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our site and related services. This Privacy Policy applies to all users of our online platform.
**1. Information We Collect**
We collect the following types of information:
- **Personal Information:** This includes information that can be used to identify you, such as your name, postal address (27 Al Wasl Road, Villa 15, Dubai, Dubai, zip: 11223, AE), phone number, and information related to services you are interested in or purchase.
- **Payment Information:** When you make a purchase, we collect payment information necessary to process your transaction, such as your credit card details or other payment method information. Please note that payment information is typically processed through secure third-party payment processors, and we do not directly store your full credit card details on our servers.
- **Demographic Information:** We may collect demographic information, such as your age, gender, preferences, and interests.
- **Usage Data:** We collect information about how you use our site, including your browsing history, search queries, and the pages you visit.
- **Device Information:** We may collect information about the device you use to access our site, including the device type, operating system, and unique device identifiers.
- **Communications:** We retain records of communications you send to us.
**2. How We Use Your Information**
We use your information for the following purposes:
- **Providing Services:** To provide you with the services you request, such as hair styling, nail care, skincare consultations, makeup application, beauty product retail, and virtual tutorials.
- **Processing Transactions:** To process your payments and fulfill your orders.
- **Customer Support:** To respond to your inquiries and provide customer support.
- **Personalization:** To personalize your experience on our site and recommend products and services that may be of interest to you.
- **Marketing Communications:** To send you promotional emails and newsletters about our products, services, and special offers. You can opt-out of receiving these communications at any time.
- **Analytics:** To analyze how users interact with our site and to improve our services.
- **Legal Compliance:** To comply with applicable laws and regulations.
- **Security:** To protect the security and integrity of our site and prevent fraud.
**3. Information Sharing and Disclosure**
We may share your information with the following third parties:
- **Service Providers:** We share information with third-party service providers who assist us in providing our services, such as payment processors, marketing agencies, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- **Legal Authorities:** We may disclose your information to legal authorities if required by law or legal process.
- **Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
**4. Data Security**
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server infrastructure. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
**5. Data Retention**
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
**6. Your Rights**
You have the following rights regarding your information:
- **Access:** You have the right to access the personal information we hold about you.
- **Rectification:** You have the right to request that we correct any inaccurate or incomplete information we hold about you.
- **Erasure:** You have the right to request that we delete your personal information, subject to certain exceptions.
- **Restriction of Processing:** You have the right to request that we restrict the processing of your personal information in certain circumstances.
- **Data Portability:** You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- **Objection:** You have the right to object to the processing of your personal information in certain circumstances, including for marketing purposes.
- **Withdrawal of Consent:** If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us at 27 Al Wasl Road, Villa 15, Dubai, Dubai, zip: 11223, AE.
**7. Cookies and Similar Technologies**
We use cookies and similar technologies to collect information about your browsing activity on our site. You can control cookies through your browser settings.
**8. Children's Privacy**
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
**9. Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. We will post any changes on our site.
**10. Contact Us**
If you have any questions or concerns about this Privacy Policy, please contact us at:
Zahra Online Beauty Lounge
27 Al Wasl Road,
Villa 15,
Dubai, Dubai,
zip: 11223
AE
Phone: +971 4 333 4444